Charles Town Auto Repair

Good, honest guys! I will always bring my vehicles here. They went the extra mile and saved me over $300 on a new starter. The customer service is outstanding!

I finally feel safe in my car!! I won't go anywhere else to have my car serviced! The professionalism is above the best!!

Prompt. Professional. Super clean and tidy. You are in good capable hands. I came here for a pre-sale inspection. As I was waiting for the private seller, I couldn't help but notice that Auto Serv is obviously a loved community establishment. Regular customers were strolling in like old friends; a fellow driving by stopped to honk and wave; the staff was efficient and courteous. Their phone line was busy and they were up front about whether they could schedule the work or it would have to be another day. I like that, rather than saying yes but inconvenience you because they didn't get to it. I can highly recommend Auto Serv to work on your car. You won't be disappointed.

Amazing service, and extremely great customer service

I have used Autoserv for multiple occasions. Inspections, new tires, brakes, etc. The service has always been handled professionally and the folks working have always treated me with respect and class. They have always noted any issues that may need to be addressed, but may not be pressing at the time, which I truly appreciate. Many would want you to take advantage of a customer, and I have never felt this way at this shop.

Impeccable service and professionalism-by far sets the standard in the Eastern Panhandle! Its always good to know of a local, trustworthy mechanic.

Great service, very honest atmosphere, they work efficiently.

I have always had very good service from this company. I own a small business and have two or three company trucks at any given time. I have used auto serve exclusively for those vehicles and for my personal cars for the past five years. One exceptional experience was when I took an older Colorado pick up in for a new engine. There was a known factory defect, and serveral technical service bulletin's. Chevy even extended the engine warranty. My engine problem started just after the extended warranty expired. I thought I was screwed and just went to auto serve to have the work done. Sean, the owner, and his lead techician recognized that this had been under that extended warranty, and Sean thought it was unfair of Chevy to exclude it. He went to bat for me and spent several hours at serveral different times on the phone with Chevrolet. That boy is tenacious, wore GM down, and got my work done at a dealership at no cost to me. He spent his time, and got paid nothing for it, and the work was done in another business. Saved me several thousand dollars.Auto Serve has earned my loyalty for life.

AutoServ is a great place to take your car, whether you need an oil change or major work. A friendly staff who will not overcharge you for menial work. They are very accommodating and good to the customer and the car. I have taken both an older used car and a new car to this shop, and the work is always well done and quick. I'll take my car to AutoServ every time there is a problem, or just for routine maintenance. Consider doing the same!

I highly recommend AutoServ. I have been taking my vehicles there for 10 years and have always received excellent service at a fair price. The only time I had to take a vehicle back was when a faulty sensor was installed (not their fault); when I told them they immediately ordered another part, made room in the schedule, and put the new part in at no charge. On a side note, there is almost no employee turnover. That's a good sign on how they treat their employees. I always get service with a smile!